FAQ + Info

Each pieces is carefully crafted by me. One gal with one pair of hands working hard to bring joy into your homes, one ceramic cup at a time. Please make sure to read the description of each piece you are purchasing to ensure you know what to expect. Each piece is handmade with love and attention to detail, there will be slight variation in each piece including color, size, and shape.

Love,

Nikkie

How do I order?

I am only taking orders through my website. If it is sold out, it is not available at this time.

When will you restock?

The best way to stay in the loop about restocks is to sign up for my newsletter, or keep an eye on my Instagram page, where I announce shop updates through posts.

Where is my order?

If you have made a successful payment and received a confirmation email, your order is then being processed and you will receive an additional email when your item gets shipped.

Do you take Custom/Pre-orders?

Unfortunately no.

Do you sell wholesale?

I wholesale certain pieces. Please contact me via email for the current line sheet.

Can I reserve items?

Unfortunately, no.

My shipment arrived damaged, what do I do?

If your shipment arrived damaged, let me know via email. I will do my very best to make it right. Please send me photo documentation so we can submit a claim.

If you have any further questions, please email me at hi@nikkiestuttsceramics.com